Evergreen Policies

This website with URL address http://www.evergreenadcon.com (the “Website”) is owned and operated by Evergreen Adventures & Consultancies, by using this website, it is recommended to read and understand carefully. Evergreen Adventures & Consultancies (hereafter referred to as "we", "us", or "our") provides Specialty tour packages, tour packages, trekking packages to travellers seeking to experience such destinations and activities (collectively with the Site and Application (each as defined below), the "Services").
The Services are accessible at Evergreen Adventures & Consultancies .com and any other websites through which we make the Services available (collectively, the "Site") and any related applications (the "Application"). By using the Services, you agree to comply with and be legally bound by the terms and conditions of these Terms of Service ("Terms"), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Site, Application and Services and all Collective Content (defined below) and constitute a binding legal agreement between you and Evergreen Adventures & Consultancies.
These Booking Conditions contain important information. It is essential that you carefully read and understand them.
By booking with us you acknowledge that you have read, understood and agree to be legally bound by these Terms and Conditions. Acceptance of your booking will be confirmed in writing or by confirmation email sent by us to you and a contract comes into existence on the date shown on your confirmation letter or email.
If you have any queries regarding these Conditions or do not understand them, please raise your query with a member of our staff.


1) PRICES AND VALIDITY
  • * Balance payments (if any) shall be paid at the start of the tour. If the balance payment is not made then the registration shall be deemed to be cancelled; cancellation charges as per cancellation rules will be applicable.
  • * Any incidental / additional expenses incurred during the tour shall be borne by the participants. (We strongly recommend Adventure Insurance according to level/class of activity).
  • * Please note that a levy (GATEWAY FEE) will be applied to all purchases made by credit card/ Credit card/ Online Transaction.
  • * Domestic Debit Cards: 1.18%
  • * Credit Cards: Domestic- VISA/ Master Card: 2.30%,American Express: 3.24%
  • * International Credit Cards: 3.36%
  • * Net Banking: 1.88%
The above rates are subjected to change as per the government policy or Third Party Service Terms.
2) YOUR TRIP AND ASSUMPTION OF RISK
Evergreen Adventures & Consultancies operates trips in regions where standards of accommodation, transport, safety, hygiene, medical facilities and other infrastructure may, at times, not be of the standard that you are used to at home.
By booking with us you acknowledge that participation in all Evergreen Adventures & Consultancies trips involves inherent risks that may not be present in the case of conventional or less demanding holidays. These risks include, without limitation, the possibility of injury or death, psychological trauma, disease, loss or damage to property, inconvenience and discomfort.
3) EXCLUSION OF LIABILITY
Where Evergreen Adventures & Consultancies provides services it will do so with due care and skill. Evergreen Adventures & Consultancies is not responsible for the acts and omissions of others, including tour guides, accommodation providers or for any loss, damage, death, injury or expense (including loss of money paid in advance), which you may incur as a consequence of the acts and omissions of others.
Evergreen Adventures & Consultancies will not accept responsibility or liability if you contravene any law or regulation of any country or region visited. Any independent arrangements that you make that are not part of the Evergreen Adventures & Consultancies trip (including pre- and post-accommodation) are entirely at your own risk and Evergreen Adventures & Consultancies cannot and does not give you any assurance, representation or warranty in connection with any such arrangements.
To the fullest extent permitted by law and subject to any exception set out below, Evergreen Adventures & Consultancies does not accept liability for any loss, death, injury or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with or arising from this contract or your participation in a tour/trek, or in respect of a failure or omission on the part of Evergreen Adventures & Consultancies to comply with its obligations under this contract, or in respect of any other conduct that Evergreen Adventures & Consultancies undertakes in connection with a trip. To the fullest extent permitted by law and subject to the exception set out below, you also agree to release Evergreen Adventures & Consultancies and its employees and representatives (“Representatives”) from all costs, liability, loss and damage incurred by you in connection with your participation in any trip, and waive any associated claims that you may have against Evergreen Adventures & Consultancies or its Representatives as a result of your participation in any Tour/Trek
4) CANCELLATION BY Evergreen Adventures & Consultancies
Evergreen Adventures & Consultancies reserves the right to cancel a departure and will advise you of such cancellations no later than 7 days before the tour departure date. If due to ‘Force Majeure’, Evergreen Adventures & Consultancies reserves the right to cancel a departure at any time. With any form of cancellation, Evergreen Adventures & Consultancies will offer you alternative Treks/tours, and if the price of your alternative booking is of lower value than the original booking we will refund the difference to you. If you do not accept alternative arrangements we will refund all payments after deducting our cost incurred in advance booking. Evergreen Adventures & Consultancies will not be liable for any additional costs incurred by you.
Evergreen Adventures & Consultancies will not be liable for any delay in, change to or cancellation of trips due to ‘Force Majeure’. ‘Force Majeure’ means a circumstance beyond the reasonable control of Evergreen Adventures & Consultancies and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, fire and strikes.
5) CANCELLATION BY YOU
If you wish to cancel all or any part of your booking, notification of cancellation must be made to Evergreen Adventures & Consultancies in writing/email. The date of the cancellation is the date on which Evergreen Adventures & Consultancies receives notification by email or in writing. Days before departure charge applicable as follows, per person:
* Between 30-59 Days before trip departure: - 50% of Trek/Tour cost will be refunded.
* Between 0-29 Days: - No refund.
Please Note: Service Tax, Payment Gateway Charges etc will not be refunded in any case.
6) CHANGES TO YOUR HOLIDAY
You acknowledge that travelling with Evergreen Adventures & Consultancies requires a degree of flexibility, good humor, and an understanding that the itinerary, accommodation, and/or modes of transport may change, even after a tour’s commencement, without prior notice due to local circumstances. Changes may occur because of ‘Force Majeure’, poor road conditions, weather, and the availability of tickets, vehicle breakdowns, changes in transport schedules, or other circumstances beyond Evergreen Adventures & Consultancies’s control or which simply cannot be foreseen. Evergreen Adventures & Consultancies does not accept any responsibility for loss of enjoyment, delays or compensation resulting from circumstances beyond Evergreen Adventures & Consultancies’s control. You acknowledge that group sizes may also vary during the duration of your tour.
The information about trips is subject to change. It is your responsibility to review the up-to-date Trip Notes and Pre-Departure Information. These can be obtained from Evergreen Adventures & Consultancies website or through email at info@evergreenadcon.com. The information and conditions in the Trip Notes and Pre-Departure Information are deemed to be part of the contract. Where changes to your trip occur after you have received your final documentation we will, where practical, advise you of such changes.
7) GUARANTEED DEPARTURES
The Company guarantees selected departures at their discretion and its planning calendar considering local conditions. The departure shall become guaranteed once there is one Client confirmed upon it. This guarantee of departure is still subject to force majeure situations and the Company reserves the right to remove the guaranteed designation at any time due to circumstances beyond reasonable control. The Company will not be held accountable for any indirect cost resulting to the client for this action.
8) TRAVEL DOCUMENTS
Valid Passport: The Client must be in possession of a valid passport or Valid ID issued by Government of India required for entry, departure and travel through each destination point along the itinerary of the tour, (passport must be valid 6 months past the return date), all visas, permits and certificates including vaccination certificates, insurance policies, required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the tour, and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by the Company regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client, and the Company is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities.
Documents: To expedite the issuing of Evergreen Adventures & Consultancies travel documents please note that all tour related travel documents such as vouchers, itineraries and invoices will be sent via email or will be available on the website Evergreen Adventures & Consultancies once full payment has been received by the Company. The Company reserves the right to impose an Administration Fee on those Clients who wish to receive their travel documents by other means.
Trip Details: It is the Client's responsibility to coordinate with our operation teams, if they need.
Visas: It is the Client's responsibility to check Visa requirements for India for travel according to their nationality. The Visa requirements may change at any moment without prior notice and the Company is not responsible for informing the client about this.
9) AUTHORITY OF THE LEADER
At all times the decision of the Evergreen Adventures & Consultancies Tour/Trek leader or representative will be final on all matters likely to affect the safety and well-being of the trip. This includes any decision that the Evergreen Adventures & Consultancies Leader makes about your on-going participation in the trip or certain activities that comprise part of the trip. If you fail to comply with a decision made by a Evergreen Adventures & Consultancies Leader, or interfere with the well-being of the group, then the Evergreen Adventures & Consultancies Leader reserves the right to terminate this contract and order you to leave the tour immediately, with no right of refund.
10) COMPLAINTS
If you have any complaint about your trip, you must make it known at the earliest opportunity to the leader and/or Evergreen Adventures & Consultancies local representative, who will normally be able to take appropriate action. If at the end of the trip you feel your complaint has not been properly dealt with you must notify us in writing within 30 days of the end of your trip.
11) INSURANCE
Participants shall not be insured by Evergreen Adventures & Consultancies, unless mentioned specifically.
12) HEALTH, FITNESS, TRIP GRADES AND AGE LIMITS
It is your responsibility to advise Evergreen Adventures & Consultancies of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a tour/trek and the enjoyment of other trip members. If requested by Evergreen Adventures & Consultancies, you may be required to provide an assessment of your medical condition by completing a special Health & Fitness Questionnaire and/or a Medical Clearance Form, the latter which requires certification by a medical practitioner. Evergreen Adventures & Consultancies reserve the right, at its reasonable discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs. Evergreen Adventures & Consultancies also reserves the right to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund if your medical condition and/or disability could be reasonably expected to affect the normal conduct of the trip and the enjoyment of other trip members. Generally, we do allow travelers under the age of 18 years on Evergreen Adventures & Consultancies scheduled itineraries with their legal guardian. The decision for any person under 15 years of age to travel on our scheduled itineraries is at the absolute discretion of the management of Evergreen Adventures & Consultancies and the style and intensity of the trip. For further information please contact Evergreen Adventures & Consultancies.
13) PUBLICITY
You agree that Evergreen Adventures & Consultancies may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium it chooses.
14) PRIVACY
In order to be able to supply a service to you Evergreen Adventures & Consultancies will need to collect certain information from you, some of which may be of a personal nature. The information may be disclosed to, or collected on our behalf by our service providers to enable the services to be provided, but will not be used by them for any other purpose. Please call us on +91 9784924406/ +919571601491 for further information.
15) DISPUTES
Disputes, if any, will be subject to the Sikar- Rajasthan (India) Jurisdiction only.
16) UPDATING OF TERMS AND CONDITIONS
The Company reserves the right to update and/or alter these terms and conditions at any time, and it is the Clients responsibility to be familiar with them. The latest terms and conditions can always be found on the Company website www.evergreenadcon.com and will supersede any previous versions.

This Privacy Policy sets out our commitment to protect the privacy of your personal information that we collect through this website http://www.evergreenadocn.com or directly from you.Evergreen Adventures & Consultanciesunderstands and respects your concerns about privacy. At the same time, we do ask that you provide information about yourself in order for us to understand your needs better and make your visit to Evergreen Adventures & Consultanciesmore valuable to you. We created this Privacy Policy to provide you with notice of what information Evergreen Adventures & Consultanciesmay collect, how such information may be used or shared with third parties, and how such information relates to the operation of the Site. You are responsible for checking this page periodically for changes and updates to the Privacy Policy. Your use of the Site following any posted changes to the Privacy Policy will be deemed as acceptance of such changes.
Please read this Privacy Policy carefully. By using our website and providing us with your personal information, you acknowledge and consent that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
Provision of personal information is voluntary but failure to provide certain personal information may limit your use or access to certain services or some features of the website.
1. Type of Personal Information Collected
When you use our website, you provide us with personal information. The personal information that we receive from you may include:user name and email address, your passport and ID which you may provide us with during account registration.
Your address which you may provide us with during the use of services;other information which we may request from you on the website.
Some information about you or your activities is recorded automatically, including without limitation, IP address; date and time of web pages you visit; your browser type; cookie data; type of the device, type of operating system you are using, device settings, unique device identifiers, and crash data. We may also collect statistical information, information on visits and use of the website, performance specifications of the user’s hardware and software, the URL of the page requested.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

2. Collection and Use Of Personal Information
We collect and use the personal information for the following purposes including:
 processing registration and access to our website.
 providing you with the services requested on the website.
 improving our website and services.
 contacting and communicating with you.
 internal record keeping.
 marketing purposes.
 Notifying you about our news.
Personal information of our users is available and accessible by our limited team of employees and contractors who provide services to you or do their jobs.
3. Disclosure of Personal Information
We may disclose personal information for purposes including to provide our products and services to you, and as required by law. We may also disclose your personal information to:
 our service providers engaged by us to perform some functions on our behalf.
 our service providers located overseas who assist us in supplying our services or who perform some functions on our behalf;our employees.
 Legal and regulatory authorities if required by applicable law.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
We may buy or sell our business. Your personal information and other user information may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of our business.
4. Protection of Your Personal Information
The protection of the personal information and your privacy is important to us. We do not disclose the personal information to any third parties except for our service providers engaged by us to perform some functions on our behalf, including, but not limited to, data entry, database management, promotions, products and services alerts, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), and providing customer service (the “Service Providers”). These Service Providers are under a duty of confidentiality to us and are only permitted to use the personal information in connection with their functions and not for their own purposes (including direct marketing).
We may disclose the personal information to a third-party in order to protect, establish, or exercise our legal rights or defend against legal claims, or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of our policies.
5. Reviews
You may post reviews of the Products and vendors available at the Website. Where you provide us with a review, we may include your review on our Website and on selected partner sites and/or amend a review provided by you.
6. Security
The security of the personal information is important to us. We use certain technologies to secure sensitive information, including, without limitation, data encryption, Secure Socket Layer protocol (SSL). We follow generally accepted industry standards to protect your personal information, both during transmission and once we receive it.
However, no method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Cookies
Like many websites, we use “cookies”. A cookie is a small data file that we transfer to your device to enable our systems to recognize your device and to provide certain features. These data files may be cookies, pixel tags, e-tags, “Flash cookies”, or other local storage provided by your browser or associated applications (“cookies”).
Cookies allow your browsing choices to be remembered and make you recognized when you return to a website. We also use cookies to ensure that our website works properly, to provide customized services, to target advertising displayed to users, for statistical and research purposes and to improve our services.
You may change your web browser’s settings to stop accepting cookies, to enable your browser notify when you receive new cookies, or to prompt you before accepting a cookie from a website you visit.
8. Access To & Correction of Personal Information
Access: You may request details of personal information that we hold about you, in certain circumstances set out inTHE PRIVACY (PROTECTION) BILL. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to promptly correct any information found to be inaccurate, incomplete or out of date.
9. Complaints About Breach
If you believe that we have breached the INDIAN PRIVACY PRINCIPLESand wish to make a complaint about that breach, please contact us on the email address below. Evergreen Adventures & Consultancies will contact you within a reasonable time.
10. Unsubscribe
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
11. Changes
This Privacy Policy may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
12. For Any Questions Or Notice, Please Contact Us At:
Evergreen Adventures & Consultancies
Registered Address
11/114, NEW HOUSING BOARD COLONY
SIKAR-332001, RAJASTHAN - INDIA
Branch Office Address
F-178, TIME SQUARE, CENTRAL SPINE
SECTOR - 2, VIDYADHAR NAGAR, JAIPUR, RAJASTHAN 302039, INDIA
Email: info@evergreenadcon.com
CANCELLATION BY Evergreen Adventures & Consultancies
Evergreen Adventures & Consultancies reserves the right to cancel a departure and will advise you of such cancellations no later than 7 days before the tour departure date. If due to ‘Force Majeure’, Evergreen Adventures & Consultancies reserves the right to cancel a departure at any time. With any form of cancellation, Evergreen Adventures & Consultancies will offer you alternative Treks/tours, and if the price of your alternative booking is of lower value than the original booking we will refund the difference to you. If you do not accept alternative arrangements we will refund all payments after deducting our cost incurred in advance booking. Evergreen Adventures & Consultancies will not be liable for any additional costs incurred by you.
Evergreen Adventures & Consultancies will not be liable for any delay in, change to or cancellation of trips due to ‘Force Majeure’. ‘Force Majeure’ means a circumstance beyond the reasonable control of Evergreen Adventures & Consultancies and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, fire and strikes.
CANCELLATION BY YOU
If you wish to cancel all or any part of your booking, notification of cancellation must be made to Evergreen Adventures & Consultancies in writing/email. The date of the cancellation is the date on which Evergreen Adventures & Consultancies receives notification by email or in writing. Days before departure charge applicable as follows, per person:
* Between 30-59 Days before trip departure: - 50% of Trek/Tour cost will be refunded.
* Between 0-29 Days: - No refund.
Please Note: Service Tax, Payment Gateway Charges etc will not be refunded in any case.